Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Ossett | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how Pharmacy Weight Loss Ossett collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Ossett is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Ossett and across the UK. We act as the data controller for all personal information collected through our services.

2. What Data We Collect

We collect information necessary to provide safe and effective pharmacy and weight loss consultation services. This includes:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and relevant health conditions
Payment information: Billing details processed securely through our payment provider
Consultation data: Responses to health questionnaires and pharmacist assessments
Technical data: IP address, browser type, and pages visited on our website

3. How We Use Your Data

Your personal data is used for the following purposes:

To assess your suitability for weight loss treatments and issue prescriptions where appropriate
To process and dispatch your medication, with delivery typically within 1 working day once approved by the pharmacist
To maintain accurate medical records and ensure patient safety
To communicate with you regarding your treatment, orders, and any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website experience

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytics cookies: To understand visitor behaviour and improve our website
Functional cookies: To remember your preferences and settings

You can control and manage cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

Delivery providers: To fulfil medication orders to your address
Payment processors: To handle transactions securely
Prescribing partners: Where prescriptions are issued by a partner prescriber
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information
IT and hosting providers: Who support the operation of our systems under strict data processing agreements

All third parties are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained only as long as legally required.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised staff only.

8. Your Rights

You have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. You can exercise these rights by contacting us directly. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Ossett
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.